What are your supported locations – countries, states and territories?

We strive to support the purchase of cryptocurrency via debit and credit cards, as well as other payment methods, in as many locations as possible worldwide. However, our services must comply with each location's regulatory and legal requirements. Therefore, depending on your country, there may be restrictions on purchasing cryptocurrency. 

It is important to note that if your debit or credit card and identity documents are issued in an unsupported location, they may not be accepted.

Please also note that the website/application/exchange from which you are accessing Simplex’s service might not support your location based on its business considerations as well. 

 

If you are from the United States, the following states are currently unsupported: New York (NY) and Louisiana (LA).
Additionally, MasterCard is not currently supported for cryptocurrency purchases from the US via our services and users from the US can only use VISA debit cards. 
Thus, if you want to make purchases from a supported state, we advise you to use a VISA debit card. 


Currently, our services cannot be used in these countries:

  1. Abkhazia
  2. Afghanistan
  3. Albania
  4. Algeria
  5. American Samoa
  6. Anquilla
  7. Angola
  8. Antarctica
  9. Bahamas
  10. Bangladesh
  11. Belarus
  12. Bolivia
  13. Bosnia and Herzegovina
  14. Bouvet Island
  15. British Virgin Islands
  16. Bulgaria
  17. Burkina Faso
  18. Cameroon
  19. Cayman Islands
  20. Canada
  21. China
  22. Congo Democratic Republic (Kinshasa)
  23. Cote d'Ivoire
  24. Cuba
  25. Democratic People's Republic of Korea
  26. Ecuador
  27. Fiji
  28. French Southern Territories
  29. Gibraltar
  30. Guam
  31. Guatemala
  32. Haiti
  33. Heard Island and McDonald Islands
  34. Hong Kong
  35. India
  36. Iran
  37. Iraq
  38. Japan
  39. Jordan
  40. Kenya
  41. Kuwait
  42. Kyrgyzstan
  43. Laos People's Democratic Republic
  44. Lebanon
  45. Libya
  46. Madeira Islands
  47. Mali
  48. Monaco
  49. Morocco
  50. Mozambique
  51. Myanmar (Burma)
  52. Nagorno-Karabakh
  53. Namibia
  54. Nepal
  55. Nigeria
  56. Northern Cyprus
  57. Palau
  58. Palestinian Territory
  59. Panama
  60. Papua New Guinea
  61. Puerto Rico
  62. Region of Crimea
  63. Region of Donetsk
  64. Region of Luhansk
  65. Region of Kherson
  66. Region of Zaporizhzhia
  67. Russian Federation
  68. Samoa
  69. Singapure
  70. Sin Maarten (Dutch part)
  71. Somalia
  72. South Africa
  73. South Georgia and the South Sandwich Islands
  74. South Ossetia
  75. South Sudan
  76. North Sudan
  77. Syria
  78. Tahiti Island
  79. Tanzania
  80. Trinidad and Tobago
  81. US Virgin Islands
  82. United Kingdom
  83. United States Minor Outlying Islands
  84. Vanuatu
  85. Venezuela
  86. Vietnam
  87. Yemen
  88. Zimbabwe

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