What are your supported locations – countries, states and territories?

We strive to support the purchase of cryptocurrency via debit and credit cards, as well as other payment methods, in as many locations as possible worldwide. However, our services must comply with each location's regulatory and legal requirements. Therefore, depending on your country, there may be restrictions on purchasing cryptocurrency. 

It is important to note that if your debit or credit card and identity documents are issued in an unsupported location, they may not be accepted.

Please also note that the website/application/exchange from which you are accessing Simplex’s service might not support your location based on its business considerations as well. 

 

If you are from the United States, the following states are currently unsupported: New York (NY), Louisiana (LA), Alaska (AK), Washington (WA) and Vermont (VA).


Currently, our services cannot be used in these countries:

  1. Abkhazia
  2. Afghanistan
  3. Algeria
  4. American Samoa
  5. Anquilla
  6. Angola
  7. Bangladesh
  8. Belarus
  9. Bolivia
  10. Bosnia and Herzegovina
  11. Bouvet Island
  12. British Virgin Islands
  13. Bulgaria
  14. Burkina Faso
  15. Cameroon
  16. Cayman Islands
  17. China
  18. Congo Democratic Republic (Kinshasa)
  19. Cote d'Ivoire
  20. Cuba
  21. Democratic People's Republic of Korea
  22. Fiji
  23. French Southern Territories
  24. Guam
  25. Haiti
  26. Heard Island and McDonald Islands
  27. India
  28. Iran
  29. Iraq
  30. Kenya
  31. Kuwait
  32. Kyrgyzstan
  33. Laos People's Democratic Republic
  34. Lebanon
  35. Libya
  36. Madeira Islands
  37. Mali
  38. Monaco
  39. Morocco
  40. Mozambique
  41. Myanmar (Burma)
  42. Nagorno-Karabakh
  43. Namibia
  44. Nepal
  45. Nigeria
  46. Palau
  47. Palestinian Territory
  48. Panama
  49. Papua New Guinea
  50. Region of Crimea
  51. Region of Donetsk
  52. Region of Luhansk
  53. Region of Kherson
  54. Region of Zaporizhzhia
  55. Russian Federation
  56. Samoa
  57. Sin Maarten (Dutch part)
  58. Somalia
  59. South Georgia and the South Sandwich Islands
  60. South Ossetia
  61. South Sudan
  62. North Sudan
  63. Syria
  64. Tahiti Island
  65. Trinidad and Tobago
  66. US Virgin Islands
  67. United Kingdom
  68. United States Minor Outlying Islands
  69. Vanuatu
  70. Venezuela
  71. Vietnam
  72. Yemen
  73. Zimbabwe

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