Pay with Crypto: How can I receive a cryptocurrency payout?
We offer our merchants the ability to accept cryptocurrency payments for goods and services and enable cryptocurrency payouts to their users.
A payout is a withdrawal of funds stored in your account. This option allows you to use an alternative to fiat currency when withdrawing funds. These funds can be winnings in a gambling account, the balance in an investment or trading account, earnings in a specific platform, and more.
It is important to note that not all platforms in partnership with Nuvei offer this type of payout.
On the merchant's page, you can choose a cryptocurrency withdrawal method. Once you do that, you will be transferred to our checkout to complete the process.
1. The first page in our checkout will be the page to select the cryptocurrency type in which you wish to receive the payout.
2. Once you select which coin you wish to be paid and advance further, you must enter the wallet address to which the coins should be transferred. It is up to you to ensure that you have complete control over the wallet address, that it is correct, and that it can accept a coin of this exact type. Once the cryptocurrency is successfully delivered to the wallet address, we will no longer control it. Just so you know, we won't be able to help you access/use it.
3. After selecting the coin you wish to be paid and entering the wallet address, you must confirm the withdrawal and the wallet address by entering a 4-digit code, which will be sent to the email address associated with the account you are withdrawing from.
4. After entering the confirmation code, you will see a message informing you that the payout is being processed.
5. There can be 2 outcomes for a payout:
1) The payout will be successful, and you will receive the cryptocurrency at the wallet address provided (an example of the message you will see is below).
2) The payout will not be successful, and you will be asked to enter a new wallet and retry or contact support.
Please contact us with any questions regarding your cryptocurrency payout. You can contact us directly by submitting a ticket here: Submit a ticket (select "Submit a request related to my payment with cryptocurrency") or email us at [email protected] with the subject line "Cryptocurrency payout".
Important note: network fees will be applied to payouts, meaning that if you withdraw fiat currency equal to 50 USDT, you will receive slightly less due to this (for example, 49 USDT or similar). Please be informed that the network fees depend on the blockchain, and we have no control over them.