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BUY – Can I cancel my transaction?

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A payment can be cancelled as long as it has not come to a final decision (approved/canceled/declined).

If you did not fulfill our verification requirements, your payment will be automatically cancelled. There are no cancellation fees.

Please note that once a payment is approved, it is not possible to cancel it.

If you have a pending payment that you wish to cancel, you may contact our support.

You can contact our support team in two ways:

  • Live chat through the bottom right side of our homepage
  • Submit a ticket through our Support Center



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