I did not receive a verification code to my email, what do I do?

A verification email is automatically sent to your inbox. In case you cannot locate it, please try the following:

1. Double-check your email inbox and spam folders

2. Add [email protected] and [email protected] to your email contacts list

3. Make sure that you have inserted all the details correctly in all fields

4. Clear your browser cookies and cache, and disable VPN and browser extensions

Also, please kindly note that if you have had multiple emails from Nuvei in regards to verification, they might be grouped up. You can find those threads by using the search function in the inbox and searching for various keywords, such as:

• “Nuvei”
• "Password"
• "Reset"

If none of the above helps, please contact our Support team for further assistance via:

• Live chat is at the bottom right side of any page on our website. 
• Submit a ticket through our Support Center

Please be aware that we do not offer phone support and do not communicate with our customers through third-party applications (Telegram, Whatsapp, etc.).