Email verification troubleshooting

If you experience any issues while trying to verify your email address, please try to:

  • Open the email via a different browser (not Google Chrome or Safari, if possible)
  • Open the email via an incognito mode – a private window in your browser. Here is a short guide on how to do so: https://www.wikihow.com/Activate-Incognito-Mode
  • Open the email while using a different device

If none of the above helps, please contact our Support team for further assistance via:

  • Live chat at the bottom right side of any page on our website. 
  • Submit a ticket through our Support Center

Please be aware that we do not offer phone support or communicate with our customers through any third-party applications (Telegram, WhatsApp, etc.)

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