Digital Assets Implementation Engineer

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission:
As a Digital Assets Implementation Engineer you will be the main technical resource for Nuvei Digital Assets customers. You will be the final line of support for any technical issues that arise in production. You will also work closely with customers and internal technical / customer facing teams. As a member of a dynamic and growing team, you will be involved in building tools and processes to improve the way Nuvei serves and supports customers from a technical perspective. If you are technically minded, enjoy working with customers and thrive in a fast-paced and challenging environment – come join us!

Key responsibilities include, but are not limited to:

• Trouble-shooting escalated technical issues related to technical integration & usage of Nuvei’s products in general;
• Deep analysis of logs, databases & other components of systems;
• Escalating relevant issues to R&D with a clear indication of the source of the problem & suggested resolution steps;
• Proactive monitoring of technical performance & identification of urgent escalations & other improvements;
• Work closely with Customer Success, Product & R&D teams on providing input on the design of new features & its’ roll-out;
• Continuous improvement & maintenance of all integration tools.

Qualifications include, but are not limited to:

• 1+ years of experience in a technical support / integration specialist or similar position;
• Experience working with REST APIs;
• Knowledge of technologies such as SQL, HTML/CSS/Javascript;
• Excellent troubleshooting, problem-solving & analytical skills;
• Strong communication & interpersonal skills;
• Proficient English (both written and verbal);
• Previous coding experience - server or client side (node.js, python, etc.) (an advantage).

Benefits:
Monthly salary 2000 Eur - 3400 Eur (gross before taxes). Specific salary is offered based on competence, work experience, and compliance with other job requirements.

• Long-Term Incentive Plan, which allows employees to financially benefit from Nuvei growth by being awarded with Restricted Stock Units;
• Monthly LIDL or WOLT food allowance;
• Flexibility & possibility to work remotely;
• Additional vacation days, granted on quarterly basis;
• Private Health Insurance;
• 1-month Workcation;
• Cool & modern penthouse office in Vilnius city;
• Annual bonus depending on company & individual results;
• Space for personal & professional growth, trainings, giving back to community activities;
• Office perks, great atmosphere, company events & a lot more to explore!

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.