Fraud Analyst

location_onLithuania
groupAnalytics

Simplex is a global leading fintech company, selected as one of the top 10 most impactful companies in Blockchain in 2019-2020. Simplex provides the fiat infrastructure for the cryptocurrency industry, working with leading banks and crypto exchanges and ensuring fraud-free payment processing.

Do you want to become a Crypto-Cyber-Crime expert? Analyze fraudulent payments and detect suspicious data patterns? Come and join a team of fraud fighters!

What you will do: 

  • Conduct different complexity investigations in order to understand fraud trends and find undesired users;
  • Review fraud alerts and spot new activities patterns;
  • Help Customer Support to identify fraudulent users and communicate with them;
  • Brainstorm and cooperate with other departments, give suggestions on how to improve internal systems and processes;
  • Assist in protecting users from being scammed and help them understand how to avoid fraud;
  • Perform quality assurance tasks;
  • Be involved in ad-hoc crypto payments and investigations related projects.

What you will need:

  • To have analytic thinking;
  • To have quantitative research or data analysis experience;
  • To be detail-oriented;
  • To have the ability to work day and night shifts as well as weekends;
  • To have excellent spoken and written English;
  • To be a team player.

What would give you extra points:

  • SQL knowledge;
  • Intelligence research experience (e.g. open-source web research);
  • Previous experience in a similar position or industry;
  • Experience in customer service.

What it's like to work here:

  • Simplex is a fun startup with a strong emphasis on keeping its positive vibes. We respect each other's opinions and care about each other's well-being;
  • Simplex analytics prides on team diversity in genders, backgrounds, roles, ages, and languages;
  • Simplex is an energetic group of fast, funny, free thinkers. This is the place to learn how to make bold decisions and assume leadership;
  • You will get great office perks.

 

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